Next update by: Tuesday, June 6, 2023, 1:00 PM EDTĭetect outages early, plus know when it’s fixed. Scope of impact: Users routed through the affected infrastructure are affected by this issue, however, impact can vary depending on where users are hosted. We’re continuing to monitor the environment while we investigate the underlying cause, increase monitoring, and develop further fixes to provide additional relief. SharePoint Online, OneDrive for Business, Microsoft Bookings, Microsoft Power Automate and Power Apps in Microsoft 365 may also be experiencing some impact related to this issue.Ĭurrent status: After applying mitigations, we’re seeing availability return to healthy levels. – Teams Admin Center functionalities may not perform as expected – Users may not see up to date Presence information – Users might see errors when using messaging extensions – Users may see delays in admin policy changes taking effect – Users may have trouble issuing searches – Users may not be able to create new teams & channels – Users may have issues loading file lists – Users may have trouble loading people profile cards – Users may have difficulties scheduling meetings and/or live events – Users may also experience issues using the Outlook mobile application – Users may also experience issues with the search function in Outlook on the web, Outlook desktop client and the Outlook mobile application – Users are unable to access Outlook on the web More info: Impacted services and features may include, but are not limited to: User impact: Users may be unable to access Outlook on the web or other Microsoft 365 services and features. Title: Some users are experiencing impact to multiple Microsoft 365 services and features Here’s a transcript of the latest outage, MO572252 (though it still seems like a continuation of yesterday’s outage):Įstimated start time: J4:10 PM EDT J12:21 PM EDT
Exoprise CloudReady synthetic sensors fully emulate users accessing Microsoft Office 365 services, so you know when the recovery is really complete. Microsoft often indicates that an outage or disruption is recovered well before the recovery has been fully (or even partially) deployed. Time and time again, we discuss with customers and channel partners how recovery confirmation is just as important as the early detection that comes with Exoprise services. Here’s an example of our Outlook on web global coverage that was “lit up”, so to speak, early in the morning: Global outage affecting Outlook on web for Microsoft 365 Continuous Global Coverage for Every Microsoft 365 AppĮxamine a sample of outages for Outlook on the web, and various Teams subsystems throughout the evening in US time or during operations for international locations: Outlook on Web, Teams Outage Feed Recovery Confirmation, Just as Important as Early Detection
But that one didn’t seem to go away, and Microsoft infrastructure was impacted throughout the rest of the day according to Exoprise monitoring. Then they morphed into Incident MO571683: Some users are experiencing impact to multiple Microsoft 365 services and features.
/MS_Outlook_com-56a2899e3df78cf772774ab1.jpg "outlook service status")
The two outages have come soon after the company launched a new $1.99-a-month M365 Basic subscription and announced the forthcoming release of its Microsoft Teams Premium offering.The prior day incidents began with EX571516: Some users are unable to access Outlook on the web, and may experience issues with other Exchange Online services. Last month, Microsoft had to investigate a global outage affecting products and services such as Microsoft Exchange Online, SharePoint Online and OneDrive for Business along with Teams and Outlook. The company said it was exploring parallel options to provide relief and will provide a new update to the situation on its service status page soon. On its Microsoft 365 Status handle on Twitter, the company said it has applied targeted mitigation to the infrastructure, and early validation indicated recovery. The company said it has been investigating the outage and that it was performing targeted restart operations on the “primarily affected infrastructure in North America in order to restore the availability of the service.” However, Microsoft also claimed that users in other regions should see some gradual improvement. “Users in additional regions beyond North America may experience some residual impact due to the affected portions of infrastructure in North America,” Microsoft wrote on its service status page.
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